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Help Center
Help Center
Store Hours:
Online Hours: 24/7 order anytime
Office Hours: Mon-Fri 8 am - 5 pm ET.
Holidays: Our office is closed on most major holidays, but you can still place your order online at any time.
Contact:
Office Number: 864.233.7104
Send us a message: HERE
Orders:
Most orders ship within 1-2 business days, with the exception of backorders. Backorders usually ship within 7-9 business days. We keep a large inventory of fittings in stock, but with increased demand and delayed transit time, from time to time a backorder scenario can occur. Need your order ASAP? Contact us to check on lead times or to request a partial shipment in the event of a backorder.
99% of orders ship within 1-2 business day from Greenville, South Carolina. Delivery could be as little as 1 day if you are in the East Coast, to 5-7 days if you are in Alaska. Delivery time can vary depending on the carriers schedule/route updates. In the rare case of a backorder item, orders will ship complete within 7-9 business days.
The best way to place your order is by doing so online - this will ensure that it gets in our system without any delay.
Returns
Click here to view our return policy
Billing & Prices
All orders are billed as soon as they are placed. This includes orders that have a partial shipments containing backorder items.
You can safely pay online using your credit card or other payment methods like Apple Pay, Paypal, Shop, etc... - we accept all major cards.
For security reasons, we do not keep your payment information on file. When you enter your payment information it is handled by the payment provider and erased once the order is placed.